各位同事、同學及校友：
對於大埔宏福苑發生五級火災，本人與香港教育大學（教大）同仁，深感悲痛。我們對遇難居民和殉職消防員致以深切哀悼，並向遇難者家屬及受影響居民表達誠摯慰問。
因應事故發生，教大即時啟動應變機制，透過同事努力及多方協作，已聯繫居於宏福苑的教大職員及同學，正全力為他們提供一切必要協助。我們並已召開跨部門會議，設立小組，制定一系列緊急支援措施，包括設立熱線支援有需要的師生、職員；安排網課教學及在家工作、心理情緒輔導服務等，盡力安頓受影響人士的身心需要。
• 學生事務處熱線：2948 6893 / 2948 6404
• WhatsApp支援：2948 6244 / 9260 5536
• 廿四小時員工及學生輔導熱線：8208 1155
• 辦公時間輔導服務：2948 6245
立足大埔，心繫香港特區。教大矢志與社區同心同行，凝聚力量。我們現正積極協調教大師生、專家、學校教師、校友及社區網絡，盡快開設「香港教育大學臨時支援中心」，利用校園設施，並發揮教大在教學、師資及知識傳承方面的專業，給予受火災影響家庭及學生，提供臨時學習空間、課業輔導、心理關懷等，在此關鍵時刻，期望給予他們最適時適切的教學支援。相關細節將容後公佈。
本人謹代表教大全體成員，再度向受災居民致以最衷心慰問，並向所有緊守崗位的前線救援人員，致以崇高敬意。讓我們秉持「教育為本．關愛為懷」的精神，團結一致，上下一心，攜手同渡難關。
誠摯祝願各人身心平安。
李子建教授
校長
Dear colleagues, students and alumni,
I and our entire community of The Education University of Hong Kong (EdUHK) are deeply saddened by the devastating No. 5 alarm fire at Wang Fuk Court in Tai Po. We extend our heartfelt condolences to the families who lost loved ones, both residents and the brave firefighter who made the ultimate sacrifice.
In response to the incident, EdUHK immediately activated its emergency response mechanism last night. Through the concerted efforts of our colleagues and various parties, we have reached out to staff members and students residing in Wang Fuk Court to ensure their safety and provide them with all necessary assistance. A cross-departmental taskforce has been set up and developed a series of emergency measures, including direct hotlines for affected students and staff, online classes, remote work arrangement, and counselling services to offer comprehensive support.
Support Hotlines:
Student Affairs Office Support Hotline: 2948 6893 / 2948 6404
WhatsApp Support: 2948 6244 / 9260 5536
24-hour Counselling Hotline: 8208 1155
Counselling Services (Office Hours): 2948 6245
As an institution deeply rooted in Tai Po and connected with Hong Kong SAR, EdUHK always stands firmly with the community. We are actively coordinating efforts among faculty, experts, school teachers, alumni, and community networks to establish a ‘Temporary Support Centre’ at our Tai Po campus. Leveraging our campus facilities and expertise in education, teacher training, and knowledge-sharing, we strive to provide affected families and students in Tai Po with temporary learning spaces, academic support, and psychological care during this difficult time. Further details will be announced in due course.
On behalf of the EdUHK community, I once again express our deepest sympathies to the affected residents and our utmost respect to the frontline rescuers who have been working tirelessly. By upholding the spirit of ‘Education-centred, Caring-hearted’, we stand united and will work hand in hand to overcome this challenge together.
Wishing everyone safety and peace of mind.
Yours sincerely,
Professor John Lee Chi-Kin
President